Submit a request
Support for our products and services.
Setup and Start
How to get in contact with us?
How to invite a guest
I did not receive the verification email
I forgot my password/login details
How do I know if I am using the latest version of the Smartphone App?
How to enable analytics?
How to pair a door/window sensors
Water Leakage Sensor
How to pair the Water Leakage Sensor
HowTo: Pairing a Temperature Sensor
How to pair a Motion Sensor
How can I change the picture section that the camera keeps track of?
How do I pair a camera with WPS (PUSH)?
How can I pair a camera?
Why does my gateway status stay grey?
How to remove/unpair Sensors
How many sensors and cameras can be used?
I lost my AFP Code or AFP Letter
How can I assign an individual voice message to a sensor?
How do I activate the voice output of AllesOK Push?
How can I play an individual voice message when a AllesOK Push is pressed?
Declarations of conformity for the Gateway
Declarations of conformity for the Door/Window sensor
Declarations of conformity for the Water Leakage sensor
Declarations of conformity for the Temperature Sensor
Declarations of conformity for the Motion Sensor
Declarations of conformity for the Push